Aggie the Order-Taker
Takes the full order — m³, MPa, slump, mix, additives — quotes price and lead time, and books it.
01 24/7 AI phone + SMS for Australian ready-mix plants
Every rung-out phone is a load gone to a competitor.
Aggie answers every call, takes the order, quotes price and lead time, and books it straight to your schedule. No missed loads.
Talk to Aggie now 1300 266 273
Ring the line and order a load. She'll pick up before the second ring.
Built for the way Aussie batching plants actually run.
Command AlkonSysdyneJonelMPAQXeroMYOBQuickBooksTwilioMicrosoft 365ZapierCommand AlkonSysdyneJonelMPAQXeroMYOBQuickBooksTwilioMicrosoft 365Zapier
24/7 Every call answered — day, night and weekends
<2s She picks up before the second ring
3-in-1 Inbound, outbound and SMS — one agent
Days From sign-up to Aggie on your line
See Aggie work
Your busiest hour, handled.
Crew's on the weighbridge, drum's turning, phone's ringing — and Aggie's already booking the next load.
Drum charged · 6.5m³ Order booked · 7:00am
Meet Aggie
One AI dispatcher. The whole front office.
Aggie works the phones like your sharpest office hand — all at once.
Aggie the Dispatcher
Checks capacity, slots the pour and spaces the agis. No double-booked mornings.
02Aggie the Follow-Up
Chases quiet quotes, confirms tomorrow's pours, wakes dormant accounts and asks for reviews.
03Aggie After Hours
Knock-off to sunrise, she answers the FAQs, takes the order and texts the confirmation.
04Every channel
Inbound, outbound and text. Aggie runs the lot.
Every way a builder, concreter or civil contractor reaches you, she's there.
inbound
Inbound Calls
Aggie answers on the first ring and takes the order like your best dispatcher picked up.
- Takes the full spec: m³, MPa, slump
- Quotes price, cartage and lead time
- Knows repeat account customers
outbound
Outbound Calls
Aggie does the ring-arounds your office never gets to. They turn into booked loads.
- Confirms tomorrow's pours and windows
- Follows up quiet quotes, reactivates accounts
- Reschedules weather pours, chases overdue accounts
Text
SMS / Text
Truck's rolling — the customer already knows. Confirmations, ETAs and dockets, sent automatically.
- Order confirmations and live truck ETAs
- “Running 20 min late” straight to site
- Docket links and one-tap review requests
The cost of a missed call
Every missed call is a load on someone else's truck.
Up to 9m³
One rung-out call on a slab day is a full agi load you'll never pour.
The pour rush
Your busiest, highest-value hour is exactly when the phone rings out.
After hours
Concreters book tonight. Voicemail can't take it; a competitor's open line will.
You can't pour concrete and answer the phone at once. You didn't lose it on price — you lost it on a phone that rang out.
Your command centre
Every call, order and load. One screen.
Every call lands in your command centre — recorded, transcribed and turned into a clean order. Open it on the office PC or your phone in the ute.
- Every call logged — transcript and recording
- Every order captured: mix, site, window, price
- Bookings drop live onto the run sheet
- Edit an order or text a docket — one tap
Why owners switch
More loads, fuller trucks, a quieter office.
Never miss a load again
Every call answered in under two seconds, 24/7 — instead of going to voicemail.
Fill the schedule, lift the average order
Aggie slots loads into the gaps, upsells the pump and strength, and chases quiet quotes.
Get your office back
Your dispatch crew comes off the phone and back onto the plant.
Works with your stack
Plugs into the gear your plant already runs.
Aggie pushes orders, schedules and dockets into your software — or connects via API and Zapier.
Command Alkon
Integra · COMMANDbatch · COMMANDseries
Orders drop straight onto your Command Alkon schedule. No double-entry.
Sysdyne
ConcreteGo · CloudBatch · iStrada
Books loads in cloud dispatch and texts the ETA and docket link.
Jonel & MPAQ
Jonel Archer · TouchBatch
Orders land in your batch queue, ready to weigh and ticket.
Xero, MYOB & QuickBooks
Accounting & accounts
Flags COD vs account and fires overdue-account reminders tied to your books.
Google & Microsoft 365
Calendar & scheduling
Booked pours drop onto the shared calendar your office already lives in.
Zapier & REST API
Twilio · webhooks · 1300 numbers
Runs on a proper 1300 number with Twilio voice and SMS.
Running something else? Aggie connects to any system with a REST API, webhooks or Zapier.
From the yard
Plant owners who stopped losing loads.
Illustrative personas from across Australian ready-mix. The missed-call maths is the same everywhere.
“The 6am calls used to go to voicemail while we batched the first loads. Now Aggie books them before the boys finish loading out.”
“After-hours was a black hole. Now Aggie takes the order Sunday night and it's on the run sheet Monday. Hasn't missed one.”
“She knows the lingo: slump, MPa, off-the-back, washout. The concreters don't cotton on it's not a person.”
“The quote follow-ups are the kicker. Aggie rings back the quiet ones and we're winning loads we'd have written off.”
FAQ
Straight answers.
Still wondering if Aggie will work for your plant? Ask her yourself.
Book a DemoFar cheaper. She works 24/7, never takes smoko and answers every call at once. She pays for herself the first load she saves.
Book a demo
Stop losing loads to a phone that rings out.
Book a 15-minute demo and hear Aggie take a concrete order live. Most plants are live within days.
- Live in days, not months
- Keep your existing 1300 number
- Australian support, AUD pricing
You're booked in.
Thanks — we'll call you back today to set up your demo. Can't wait? Ring Aggie now on 1300 266 273.